The following note was posted at 1:00 am BST Tuesday, 15th September 2009

Netfirms is strongly committed to providing a high level of service to our customers. We can be reached 24 hours a day, 7 days a week.

Please note that on Sep. 14 between 10AM EST to 8PM EST some of our users experienced difficulties retrieving their email.

We are happy to report that this situation has now been resolved.